Terms of service

Last updated: September 15, 2026

1. About Us

These Terms of Service govern purchases from and use of mdcmhome.com, operated by MDCM Capital LLC, trading as MDCM Home (“we,” “us,” or “our”).

Business address:
8932 North Wolven Ridge Court
Rockford, MI 49341
United States

Email: support@mdcmhome.com
Phone: +1 (438) 6196 783

Please read these terms before placing an order. When you accept these terms at checkout and submit your order, you agree to the terms applicable to that purchase.

2. Eligibility and Customer Information

To place an order, you must be legally able to enter into a binding contract and authorized to use the payment method provided.

You agree to provide accurate and complete contact, billing, and shipping information. Please notify us promptly if information affecting your order needs correction.

If you create an account, keep your login credentials confidential and contact us if you suspect unauthorized access.

3. Products and Descriptions

MDCM Home sells home furnishings, including wooden chairs and gaming chairs.

We aim to provide accurate descriptions, photographs, dimensions, materials, and other relevant product information. Please review the product listing before purchasing, including any assembly requirements or usage limitations.

Colors may appear differently depending on your screen settings. Natural materials, such as wood, may have variations in grain and appearance. These variations do not excuse material differences from the product description or defects.

Where assembly is required, follow the supplied instructions. Contact us if parts are missing or instructions are unclear.

4. Prices, Taxes, and Payment

Prices are displayed in US dollars (USD).

Any applicable sales tax is shown at checkout before you submit your order. Shipping is free for every order delivered to an eligible address, with no minimum purchase.

We use Stripe to process payments. Available payment methods are displayed at checkout. By submitting payment information, you authorize the charge for the total shown and confirm that you are entitled to use that payment method.

Price changes apply to future purchases and do not increase the price of an accepted order without your agreement.

5. Orders and Availability

After you place an order, an automated confirmation may acknowledge its receipt. We will contact you if a payment, availability, or other issue prevents fulfillment.

We may decline or cancel an order for a legitimate reason, including:

• Payment authorization failure.
• An unavailable product.
• A delivery address outside our service area.
• Reasonable evidence of fraud or unauthorized payment.
• A material listing or pricing error that prevents fulfillment as offered, subject to applicable law.

If an issue affects your order, we will explain it and provide the available options. We will not substitute a materially different product or charge a higher price without your agreement.

If we cancel an order after payment, we will refund the amount paid for the canceled items, including applicable taxes.

6. Shipping and Delivery

We ship from US warehouses using FedEx or DHL.

We deliver to physical street addresses in all 50 United States, including Alaska and Hawaii. We do not ship to PO boxes, APO/FPO/DPO military addresses, US territories, or destinations outside the United States.

Our standard estimates are:

We process orders Monday through Saturday, excluding public holidays. The daily cutoff is 12:00 p.m. noon, Eastern Time, observing EDT or EST as seasonally applicable.

Orders received at or after the cutoff, on Sundays, or on public holidays begin processing on the next processing day. Carrier schedules and holidays may affect transit time.

Delivery estimates are not guaranteed arrival dates. However, if we cannot ship within the promised processing period, we will notify you, provide a revised estimate, and offer cancellation with a full refund. We will obtain consent to a shipping delay where required by law.

For complete details, please review our Shipping Policy.

7. Cancellations and Address Changes

You may cancel an order before dispatch for a full refund. Contact support@mdcmhome.com promptly with your order number.

After dispatch, an order cannot be canceled, but you may request a return under our Refund and Returns Policy.

If you need to correct a delivery address, contact us immediately. We will review whether a correction is possible. Address changes may not be available after dispatch.

8. Returns and Refunds

We offer 30-day free returns, subject to the eligibility requirements and procedures in our Refund and Returns Policy.

To start a return, contact support@mdcmhome.com within 30 calendar days after delivery. We will provide return instructions and a prepaid label or another return arrangement at no cost to you.

Please contact us before shipping merchandise back. Our business address is not automatically the return address.

Refunds are issued to the original payment method through Stripe. Your bank or payment provider may require additional time to display the credit.

The Refund and Returns Policy explains return conditions, inspection, and refund timing. The policy made available when you purchase applies to that order, subject to any later change that benefits you or is required by law.

9. Damaged or Lost Orders

If your order arrives damaged, contact us promptly with your order number and a description of the issue. Photographs of the item and packaging, if available, help us investigate.

We provide a full refund for confirmed damage on arrival or a confirmed lost shipment. If a damaged item must be returned, we cover the return cost.

If tracking shows delivery but you cannot find your package, contact us so we can investigate. A delivery scan does not prevent you from reporting a missing shipment.

Please also report defective, incomplete, or incorrect items so we can resolve the issue under our Refund and Returns Policy and applicable law.

10. Product Warranties and Consumer Rights

Any express warranty offered for a product will be described in the applicable product information or warranty documentation.

Nothing in these terms excludes warranties, consumer protections, or remedies that apply by law. Our change-of-mind return window does not shorten any statutory rights relating to defective or misdescribed products.

11. Acceptable Website Use

You must not use the website to:

• Commit fraud or submit unauthorized transactions.
• Attempt unauthorized access to accounts or systems.
• Introduce malicious software or disrupt website operation.
• Unlawfully collect personal information about others.
• Infringe intellectual property rights.
• Submit unlawful, threatening, or deliberately misleading content.

We may restrict access where reasonably necessary to address misuse or protect website security. Such restrictions do not remove your rights relating to an existing purchase or refund.

12. Intellectual Property and Reviews

Website content is owned by MDCM Capital LLC or used with permission from the relevant rights holders, as applicable.

You may use website information for personal shopping purposes. Commercial reproduction or distribution requires permission from the relevant rights holder unless otherwise permitted by law.

If you submit a review or other content, you confirm that you have the right to submit it. You retain ownership and permit us to display it in connection with the relevant product or service.

We may remove spam, unlawful material, or content that reveals another person’s private information. We do not prohibit honest reviews or remove reviews solely because they are negative.

13. Privacy and Third-Party Services

Our Privacy Policy explains how we collect, use, and disclose personal information.

We use third-party services, including Stripe, to support store operations. Their services may be subject to their own terms and privacy policies.

Using third-party providers does not remove our responsibilities to you for purchases made from MDCM Home.

14. Website Availability and Responsibility

We aim to keep the website available and accurate, but maintenance, technical problems, or external disruptions may temporarily affect access.

Temporary website unavailability does not cancel our obligations regarding accepted orders, refunds, or customer support.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable responsibilities for defective products, fraud, or personal injury.

15. Questions and Disputes

Please contact support@mdcmhome.com if you have a concern about an order or these terms. Include your order number, where relevant, and a description of the issue.

We will review your concern and seek a reasonable resolution. Contacting us does not prevent you from exercising available legal rights or contacting your payment provider or a consumer-protection authority.

Applicable US federal law and applicable state law govern purchases and disputes. Nothing in these terms removes mandatory protections available under the law that applies to your transaction.

16. Changes to These Terms

We may update these terms and publish the revised version with a new update date.

Changes apply prospectively. They do not retroactively reduce your rights or increase your obligations for an existing order without your agreement, except where required by law.

If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law.

17. Contact Information

MDCM Capital LLC
Trading as MDCM Home

8932 North Wolven Ridge Court
Rockford, MI 49341
United States

Email: support@mdcmhome.com
Phone: +1 (438) 6196 783
Website: mdcmhome.com