Last updated: September 15, 2026

1. Payment Processing

MDCM Home, operated by MDCM Capital LLC, uses Stripe to process online payments.

The payment methods available for your order are displayed at checkout. We accept only the methods shown there.

By submitting an order, you confirm that you are authorized to use the selected payment method and authorize payment of the total displayed at checkout.

2. Currency and Prices

All prices and payments are in US dollars (USD).

The checkout displays the products selected, applicable discounts, any applicable sales tax, and the final order total before you submit payment.

Price changes apply to future purchases. We will not increase the price of an accepted order without your agreement.

3. Shipping Charges and Taxes

We provide free shipping on every order to eligible addresses in all 50 United States, with no minimum purchase.

We do not charge additional shipping or handling fees for eligible deliveries.

Any applicable sales tax is calculated and displayed at checkout before payment. Please review our Shipping Policy for delivery restrictions.

4. Payment Authorization and Order Processing

Payment must be successfully authorized before we proceed with fulfillment. If your payment cannot be completed or verified, your order may be delayed or declined.

Your payment provider may display a pending authorization while the transaction is being processed. A pending authorization is not necessarily a completed charge. If an authorization is released, the time needed for it to disappear depends on your bank or payment provider.

5. Payment Security

Stripe processes payment information to complete transactions, authenticate payments, and help prevent fraud.

For details about Stripe’s handling of personal information, review the Stripe Privacy Policy. Our Privacy Policy explains how MDCM Home handles customer information.

Please do not send full payment-card numbers, card security codes, passwords, or banking credentials by email or through customer-service forms.

6. Declined or Unsuccessful Payments

If your payment is unsuccessful:

  • Check that your payment and billing details are correct.
  • Confirm that your payment method has sufficient funds or available credit.
  • Complete any authentication requested by your payment provider.
  • Contact your bank if the transaction continues to be declined.

Before attempting payment again, check whether you received an order confirmation or whether a transaction appears in your payment account. Contact us if you are unsure whether your order was placed.

Your bank or payment provider determines whether to approve a transaction. We cannot override its decision.

7. Suspected Duplicate or Incorrect Charges

If you believe you have been charged more than once or charged an incorrect amount, contact support@mdcmhome.com.

Include your order number, the transaction date, and the amount in question. Do not include full payment-card details.

We will review the transaction records and correct any confirmed duplicate or incorrect charge attributable to us.

8. Verification and Fraud Prevention

We may review transactions where there are reasonable indications of fraud, unauthorized payment, or inconsistent order information.

If verification is necessary, we may contact you using the details provided with your order. We will not ask you to send your card security code, account password, or one-time banking authentication code.

If we cannot verify a payment or safely fulfill an order, we may cancel it and refund any payment collected, in accordance with applicable law.

9. Cancellations and Refunds

You may cancel an order before dispatch for a full refund. Once dispatched, an order is subject to our Refund and Returns Policy, which provides 30-day free returns for eligible purchases.

We also provide full refunds for confirmed damage on arrival or confirmed lost shipments, as described in our store policies.

Refunds are issued to the original payment method through Stripe. Once issued, the time required for the credit to appear depends on your bank or payment provider.

Please review our Order Cancellation Policy and Refund and Returns Policy for the applicable procedures and processing details.

10. Payment Questions and Disputes

If you have a question about a payment, an unfamiliar charge, or a refund, contact us so we can investigate.

Contacting us does not limit your right to dispute a transaction with your bank or payment provider or exercise any rights available under applicable law.

11. Contact Us

MDCM Capital LLC
Trading as MDCM Home

8932 North Wolven Ridge Court
Rockford, MI 49341
United States

Email: support@mdcmhome.com
Phone: +1 (438) 6196 783
Website: mdcmhome.com