Last updated: September 15, 2026

1. Introduction

MDCM Capital LLC, trading as MDCM Home (“we,” “us,” or “our”), operates mdcmhome.com.

This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our website, create an account, purchase products, subscribe to our newsletter, or contact us.

We sell and ship products only within the United States.

2. Information We Collect

Information you provide

Depending on how you interact with us, we collect:

  • Contact details: your name, email address, telephone number, and billing and shipping addresses.
  • Order information: products purchased, purchase amounts, delivery instructions, and information relating to returns, refunds, or warranty requests.
  • Account information: your username, account credentials, saved addresses, and account preferences.
  • Customer-service information: messages, photographs, and other information you provide when requesting assistance.
  • Marketing preferences: your newsletter subscription and communication preferences.
  • Voluntary submissions: reviews or other content you choose to submit through available website features.

Please do not send payment-card numbers, security codes, passwords, or unnecessary sensitive information by email or through customer-service forms.

Information collected automatically

Our website and the providers supporting its operation may collect technical information, including:

  • IP address, browser type, device information, and operating system.
  • Access times, referring pages, and pages requested.
  • Shopping-cart activity, session identifiers, and login activity.
  • Technical and security logs.

Some information is collected through cookies and similar technologies, as explained below.

Information from service providers

We receive information from providers involved in your transaction, such as payment confirmations, transaction references, fraud-prevention results, and shipping or delivery updates.

3. How We Use Personal Information

We use personal information to:

  • Process payments and fulfill orders.
  • Arrange shipping and communicate delivery updates.
  • Create and manage customer accounts.
  • Respond to questions and provide customer support.
  • Handle cancellations, returns, refunds, and warranty requests.
  • Send newsletters and offers in accordance with your preferences and applicable law.
  • Maintain and troubleshoot our website.
  • Detect fraud, prevent misuse, and protect customers and our business.
  • Maintain accounting and transaction records.
  • Comply with legal obligations and resolve disputes.

If information is necessary to process an order or provide a requested service, we may be unable to complete that request without it.

Where consent is required for a particular use of personal information, we obtain it separately. This Privacy Policy does not itself constitute consent to optional tracking or marketing.

4. WooCommerce and Stripe Payments

Our website uses WordPress and WooCommerce to operate our online store and manage accounts and orders.

We use Stripe to process payments. Stripe processes payment and transaction information, which may include your contact details, billing and shipping addresses, payment-method information, purchase amount, IP address, and device information.

Stripe uses information to process and authenticate payments, prevent fraud, manage disputes, and meet legal obligations. We receive transaction information necessary to confirm payments, manage orders, process refunds, and handle disputes.

Stripe may also process information for its own purposes as explained in the Stripe Privacy Policy.

5. How We Disclose Personal Information

We disclose personal information as necessary to operate our store and provide requested services, including to:

  • Technology providers: companies supporting website hosting, storage, maintenance, security, and communications.
  • Stripe and payment-related parties: to process transactions, prevent fraud, issue refunds, and resolve disputes.
  • Fulfillment and delivery providers: suppliers, fulfillment partners, and shipping carriers that prepare or deliver orders.
  • Professional advisers: accountants, legal advisers, insurers, and other advisers where necessary.
  • Authorities or other parties: when required by law or reasonably necessary to investigate fraud, respond to lawful requests, or protect legal rights.
  • Parties to a business transaction: in connection with a proposed or completed merger, acquisition, restructuring, or sale of business assets, subject to applicable privacy requirements.

The information disclosed depends on the service involved. For example, a delivery provider needs recipient and shipping information to deliver an order.

Some providers, including Stripe, may process information independently for purposes described in their own privacy policies.

6. Cookies and Similar Technologies

Cookies are small files stored on your device. Our website uses cookies and similar technologies to support functions such as:

  • Maintaining your shopping cart.
  • Managing login sessions.
  • Remembering website preferences.
  • Supporting checkout and payment processing.
  • Protecting the website and detecting fraudulent activity.

Third-party services used for payment processing or website protection may also use cookies or similar technologies under their own privacy policies.

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect account access, shopping-cart functions, or checkout.

Where applicable law requires consent for particular technologies, we obtain that consent before using them. Where applicable law requires recognition of an opt-out preference signal, we honor that requirement.

7. Google Ads

MDCM Home uses Google Ads to promote our products. We do not use Google Ads conversion tracking, remarketing, or enhanced conversions on our website.

When you interact with advertisements on Google’s services, Google processes information according to its own privacy practices.

For more information, review Google’s Privacy Policy. You can manage advertising preferences through My Ad Center.

8. Email Communications

If you subscribe to our newsletter, we use your information to send product updates and promotional offers in accordance with your preferences and applicable law.

You can unsubscribe using the unsubscribe link in a marketing email or by contacting support@mdcmhome.com.

Unsubscribing from marketing emails does not stop essential communications about orders, payments, delivery, returns, or customer-service requests.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Retention periods depend on:

  • Whether information is needed to complete an order or provide ongoing support.
  • Whether you maintain an account with us.
  • Applicable tax, accounting, and other recordkeeping obligations.
  • The need to prevent fraud or resolve disputes.
  • The nature and sensitivity of the information.

When information is no longer needed, we delete or anonymize it, subject to lawful retention requirements and backup-system retention cycles.

10. Information Security

We use reasonable technical and organizational safeguards appropriate to the personal information we process.

No website, transmission method, or storage system is completely secure. Please protect your account credentials and contact us promptly if you suspect unauthorized account activity.

11. Your Privacy Rights and Choices

Depending on your state of residence and whether applicable privacy laws cover our business, you may have the right to:

  • Access personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of personal information.
  • Obtain a portable copy of certain information.
  • Opt out of certain sales, sharing, or targeted advertising, where applicable.
  • Limit certain uses of sensitive personal information, where applicable.
  • Withdraw consent where processing relies on consent.
  • Appeal a decision concerning a privacy request, where applicable.

To submit a request, email support@mdcmhome.com with the subject “Privacy Request.” You may also contact us using the telephone number or mailing address below.

We may request information reasonably necessary to verify your identity. If an authorized agent submits a request on your behalf, we may need to verify their authority.

We respond within the time required by applicable law. Certain information may be retained where necessary to complete transactions, comply with legal obligations, prevent fraud, or resolve disputes.

If we deny a request, we will explain the reason as required by law. Where an appeal right applies, you may email us with the subject “Privacy Request Appeal.”

We will not discriminate against you for exercising privacy rights protected by applicable law.

12. Processing Locations

Although we sell only within the United States, our service providers may process personal information in the United States and other countries.

Privacy laws in those countries may differ from those where you live. Where applicable law requires safeguards for transfers of personal information, we use the required protections.

13. Children’s Privacy

Our store is intended for a general adult shopping audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact support@mdcmhome.com so we can investigate and take appropriate action.

14. Third-Party Links

Our website may link to third-party websites or services. Their collection and use of information are governed by their own privacy policies.

Please review those policies before providing personal information.

15. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, services, or legal obligations.

We will post the updated policy on this page and revise the “Last updated” date. Where required by law, we will provide additional notice or obtain consent before applying material changes.

16. Contact Us

For questions about this policy or requests concerning your personal information, contact:

MDCM Capital LLC
Trading as MDCM Home

8932 North Wolven Ridge Court
Rockford, MI 49341
United States

Email: support@mdcmhome.com
Phone: +1 (438) 6196 783
Website: mdcmhome.com